Shipping policy

Shipping Policy

At Alfaxi, we are committed to delivering your order quickly, safely, and reliably. Please review our shipping policy below for full details.

Order Processing Time

All orders are processed within 1–5 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Standard Shipping (U.S.): 3–7 business days
Expedited Shipping (U.S.): 2–4 business days
International Shipping: 7–15 business days (varies by destination)

Please note that delivery times are estimates and may vary due to external factors such as carrier delays or customs processing.

Domestic Shipping

We ship across the United States using trusted carriers. Tracking information will be provided once your order ships.

International Shipping

We offer worldwide shipping. Customers are responsible for any customs duties, taxes, or import fees that may apply based on their country’s regulations.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number so you can monitor your delivery status in real time.

Shipping Delays

While we strive to meet all delivery estimates, Alfaxi is not responsible for delays caused by:

Carrier issues
Weather conditions
Customs clearance
Incorrect shipping information provided by the customer

Incorrect Address

Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages

Alfaxi is not liable for lost or stolen packages marked as delivered by the carrier. If you experience an issue, we recommend contacting the shipping carrier directly.